The Nuffield Trust is an independent health think tank. We aim to improve the quality of health care in the UK by providing ...

How could Britain and the EU work together to improve health? Striking a somewhat different note from his predecessors, the Prime Minister recently pledged to “reset relationships” with the European ...

Adult social care services in England encompass a range of support designed to assist individuals over 18 years old with personal care and daily activities, particularly those facing illness, ...

Trust and confidence are key components of the clinician-patient relationship. There are many benefits that can accrue from a trusting relationship, including open and honest communication of ...

The NHS Constitution sets out the rights and responsibilities of patients, the public and staff to ensure the NHS operates fairly and effectively. The staff pledges define what the NHS expects from ...

Involving people in decisions about their care and treatment can improve outcomes and experiences for patients, and potentially yield efficiency savings for the health system through increased ...

Primary care is the first point of contact for the majority of people seeking healthcare, and accounts for most of the activity that takes place in the NHS. Good access to general practice services is ...

Several national patient surveys ask service users to rate their overall experience on a scale of 10 (very good) to 0 (very poor). It is useful to compare these responses to understand how experience ...

A good safety culture in healthcare is one that includes value and respect for diversity, strong leadership and teamwork, openness to learning, and staff who feel psychologically safe (an environment ...

Several national patient surveys ask service users whether they felt that they were treated with respect and dignity. It is useful to compare people's responses to understand how experience varies ...

The Nuffield Trust is an independent health think tank. We aim to improve the quality of health care in the UK by providing ...