Handling the financial aspects of an inheritance can often be challenging and time-sensitive. While awaiting the estate ...

Human-centric AI can amplify human abilities, making it easier for companies to understand and connect with their customers ...

Plus: Bestow expands partnership with Nationwide and Access Healthcare gets growth investment from New York-based New Mountain Capital.

NADA Show in New Orleans, Pete MacInnis, Founder and CEO of eLend Solutions, discusses the evolving landscape of auto ...

Jan Philipp Wintjes, executive vice president of global omnichannel at Hugo Boss, shared on his LinkedIn that the company had ...

First Watch in November shared what’s been a steady sentiment over recent months. Many restaurant are struggling with traffic ...

DJ Paoni, CEO of Certinia, seems to have had a good first year in the job. We ask what's next in professional services and ...

Data has become the lifeline of our increasingly interconnected world and a crucial lever for driving customer experience.

The ingredients for digital transformation may be known, however, it is how they are mixed that determines the outcome.

Greece's hotel ratings are first among six tourism markets in the Mediterranean region based on customer satisfaction for ...

The challenge isn't replacing humans but reinventing how we integrate human skills into AI-driven experiences.

Customer sentiment analysis is taking a bold leap forward with emotion mapping, real-time tracking and cultural insights.