Starbucks is reversing their open-door policy, now requiring patrons to make a purchase before sitting in their stores or using the restrooms.

Starbucks updated thier Coffeehouse Code of Conduct across North American locations. The biggest change? No more Open Door Policy. Is this a sign of DEI changes?

According to Starbucks' new code of conduct, nonpaying customers will no longer be able to use the coffee shop's restrooms.

In 2025, the global coffee brand is back on the news, this time for making changes to its Code of Conduct across stores in North America. On January 13, the coffee brand revealed its plans to limit access to the "cafe,

The new rules reverse an open-door policy put in place in 2018, after two black men were arrested at a Philadelphia Starbucks where they had gone for a business meeting.

By setting clear expectations for behavior and use of our spaces, we can create a better environment for everyone.'

Starbucks (NASDAQ: SBUX) has initiated a new code of conduct this month, aiming to enhance the safety and experience for both its customers and staff across North America, according to a Monday report by the Wall Street Journal.