HANOVER COUNTY, Va. (WRIC) — A new Zaxby’s location is coming to the town of Ashland in Hanover County later this year. According to a release, a Zaxby’s restaurant, will come to Ashland, at 806 ...

Fast-food customer satisfaction rankings show Chick-fil-A leading for the 11th year. Panda Express and Popeyes made the biggest gains, while McDonald's remains at the bottom.

HARRISBURG, Pa. (WHTM) — Delta Air Lines locked access to some customer frequent flier accounts because of cybersecurity concerns it learned of earlier in the week and didn’t immediatel… ...

A McDonald's customer got quite the massive surprise upon ordering an ice cream cone at the fast-food giant.

The Bedford Police Department is looking for suspects after wheels and tires were stolen from a customer's vehicle at Berglund Ford.

When you remain centered on prioritizing customer needs and experiences, you create a foundation of trust and understanding that fosters long-term loyalty. The human connection in a digital world ...

Con Edison asks entire NYC customer base to conserve energy as heat wave worsens The company said it is also reducing voltage in certain neighborhoods to maintain reliability.

Hyatt cut 30% of US customer service staff, affecting ~300 roles amid industry shift to AI automation for cost savings.

charleston — The hearing room inside West Virginia’s Public Service Commission was filled with plain suits, heavy briefcases and growing anticipation.

Applegreen, the largest operator of service plazas in the US, Ireland, and the UK, will be responsible for operation and revitalization of all 18 service plazas ...

The 988 Suicide and Crisis Prevention Lifeline included a service that provided specialized suicide prevention support by phone and text for LGBTQ+ kids. That's ending.