Agents alone aren't enough for enterprise agentic AI workflows, that's where the power of AI orchestration could help to make a big difference.

ServiceNow and Google Cloud announced a major expansion of their partnership to maximize the value of generative AI across ...

The software vendor plans to enable coordination between agents and help customers develop tailored solutions.

ServiceNow Wednesday introduced pre-built agents, AI Agent Studio, and AI Agent Orchestrator to help customers quickly take advantage of agentic AI.

North America's prominent 43% share in the Generative AI in Customer Service market, amounting to USD 159.56 million...</p ...

Here’s a look at 20 innovative companies that are driving the evolution of cloud software across enterprise applications, ...

After a few years of getting bogged down in the many mundane tasks that come with running an online business, I realized I could better spend my time — and boost my profitability — by paying a virtual ...

Washington and Nevada were among states enacting new data privacy laws in 2024, and that trend among states will likely continue into 2025 as the next presidential administration comes into office ...

Learn more. Virtual assistants (VAs) have evolved far beyond simple task managers. In 2025, they will be indispensable, versatile professionals who play pivotal roles in business operations ...

The concept of a virtual assistant has evolved significantly over the years, transforming from a futuristic notion into a tangible reality. Rooted in the realm of science fiction, the idea of having a ...

Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. Since the release of OpenAI’s ChatGPT, generative AI tools have been helping us answer questions, write ...

The social media giant also owns the Oculus virtual reality platform ... In addition to its own AI platform and assistant tools, ServiceNow has also integrated Microsoft's Copilot into its ...