Instead of going down the slippery slope of vague promises, such as, “I’ll send over the presentation by E.O.D.," an ...

Whether there will be such a world when machines challenge human intelligence is still a moot point. What is obvious now is ...

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Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

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In the email, Coleman described the new performance management tools the company will use this ... alleging retaliatory terminations, for example. But they’re notable because of the extreme ...

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