AT&T will start ... to improve its customer service, and one way in which it is going about that is by crediting customers for internet outages and long wait times on the phone.

A customer service representative at the Washington Pike AT&T store said the problem is being caused by work on two cell phone towers in that area.

For years, Adam Oram has been finding and highlighting the best deals from all across the web to help shoppers save money, ...

CVS launches a pilot program in NYC allowing loyalty members to open locked product cabinets with their smartphones.

AT&T’s new “Guarantee” promises customers that if they lose phone service for more than an hour, or lose fiber connectivity for 20 minutes, the company will credit the customer with the cost ...

If you keep your employees happy, will they make your customers happy as well, through superior customer service ... Our standard is to answer the phone before the fourth ring.

The breach, which was publicly disclosed by AT&T in July last year, included six months of mobile phone customer data from 2022. The hackers threatened to sell the data unless AT&T paid an extortion ...

The information at risk includes data from all FBI devices under the AT&T service for public safety ... included six months of mobile phone customer data from 2022. The hackers threatened to ...

Additionally, Visible offers “a free 15-day trial to anyone with a compatible and unlocked smartphone ... amount for phone service, like you’re just supposed to have at&t, Verizon ...