The help desk is often seen as IT’s purgatory — for the issues it addresses and the staff working there. But strategic ...

Major CrowdStrike outage overshadowed most other IT problems, but this year also saw IT systems accusing employees of theft, ...

Organizations are interested in leveraging AI to optimize internal processes and analyze data for insights, but security, ...

Businesses everywhere are making moves to adopt AI technologies and protocols in their organizations. Yet, as this wave ...

The Chicago-based airlines has moved beyond the pilot phase with production LLMs built on a strong data foundation in the ...

As organizations strive to modernize applications, an effective and automated DevOps toolchain becomes critical.

Hear from Meredith Whalen on transitioning from AI proof-of-concepts to real-world impact. Key steps include developing a ...

As you look toward a possible next role as a chief AI officer, here are five keys to negotiate your offer before embarking on ...

The second release of Salesforce’s agentic AI platform offers an updated reasoning engine, new agent skills, and the ability ...

Whether it’s a cloud migration, existing mainframe systems, or a hybrid environment, successful modernization requires a ...

Learn how one company leveraged a modern BI and analytics platform to overcome fragmented data, empower its team, and drive ...

The consulting giant’s Narayna Murthy still believes 70 hours per employee weekly will help Indian citizens living in poverty ...