IBM Cloud will update the services it provides under its Basic Support tier, which will move to a self-service model in ...

IBM Cloud users will soon experience a shift in support services. Starting January 2026, the Basic Support tier will ...

As it previewed in March, IBM is set to deliver an AI-infused, hybrid-cloud oriented version of its z/OS mainframe operating system. Set for delivery on Sept. 29, z/OS 3.1, the operating system grows ...

While I have done my best to avoid talking specifically about Covid-19, it is time now to talk about how business will change, and how technology will help that change. Augmented reality (AR) was ...

IBM Cloud users will lose the ability to open technical cases with support, but can still report service issues via the cloud ...

IBM Global Services contracted to provide mainframe, server, storage, network, desk-side support and help desk services in multi-year outsourcing contract with Whirlpool. IBM announced Wednesday it ...

IBM (NYSE: IBM) has landed a potential eight-year, $1 billion contract to manage, integrate and maintain IBM Z systems mainframe and related hardware and software for the Internal Revenue Service. The ...