Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation—instead, AI can enhance personalization.

Regional Analysis: North America leads generative AI in e-commerce with a 42% share... Lawrence John Prudour +91 91308 55334 ...

As businesses prepare for 2025, AI marketing is transforming the way brands engage with consumers. Artificial intelligence is no longer just a buzzword; it has become a critical tool for automating ...

AI Chatbots: Virtual assistants are powered to offer instant support, guide users toward making purchases, and answer queries ...

Venkata Sai Swaroop Reddy, a distinguished expert in artificial intelligence and product design, has achieved transformative ...

Affordable Innovation: The decrease in costs has allowed 1606 Corp. to bring forward new, cutting-edge tools-including its CBD and public company chatbots - at a lower price point, making it easier ...

These include higher customer satisfaction, increased average order values, and stronger brand loyalty over the long term. By ...

A recent study published in the International Journal of Human-Computer Studies sheds light on how Danish high school ...

Use case fit and demonstrable value are emerging as the new tenets of a technology that had promised the world.

Why Customer Experience Needs a Reality Check in 2025 in the contact centre - Stuart Dorman, CIO at Sabio Group discusses.

Artificial Intelligence (AI) is set to redefine how businesses interact with consumers in 2025, particularly in social media ...