Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on ...

There are three elements I believe companies should focus on to create a great customer experience for the modern consumer: ...

Your customers are the lifeblood of your business. Attracting and then retaining a strong customer base is the key to long-term success in e-commerce.  Enticing and keeping customers will be one of ...

The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of ...

ACT Wins Four Stevies for Excellence in Sales & Customer Service, Omnichannel Solutions, and Use of Data & Analytics Philadelphia, Pennsylvania--(Newsfile Corp. - April 9, 2025) - Advanced Call ...

LEHI, Utah--(BUSINESS WIRE)--Tranont won two Bronze Stevie Awards in the 19th annual Stevie Awards for Sales & Customer Service. Tranont’s Customer Success Department was recognized for the ...

Welcome to our seventh annual “CRM Top 100” issue, where we highlight the hottest trends and technologies in the three pillars of CRM—customer service, marketing, and sales—as well as the 100 leading ...

BONITA SPRINGS, Fla., April 15, 2025 /PRNewswire/ -- BeneCard PBF is proud to announce that it has won the Silver Award in the Sales & Customer Service, Contact Center of the Year category at the ...

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of ...