We all have people with whom we struggle, problematic people who seem to drain us of our energies, rub us the wrong way, poke, provoke, frustrate or trigger us. What’s really happening when we ...

Managing relationships with difficult people is one of the most common questions I get from friends, family members, students, and colleagues. In psychological terms, some (perhaps most) of these ...

4) Create a mental buffer When dealing with difficult people, it’s easy to get pulled into their negativity. But there’s a trick to avoid this – create a mental buffer.

Fresno mentor and educator Rici Bell shared an acronym to help people recognize and handle challenging emotions in an interview for Therapy Thursday.

Q: “If you don’t like managing people, why are you managing people?” A: I take it you ask this question because your manager is a monster. I’m sorry.