Tesla is hiring an "Energy Customer Support Specialist" to help with the customer service. In particular, the role calls for someone to "address social media escalations directed at" CEO Elon Musk.

This guide will help you create a social media customer service strategy from scratch and answer frequently asked questions about social customer support. Social media was created with the idea of ...

Submitted by Principal Financial Group, Inc. View the video above or watch "What It's Like To Be a Customer Experience Specialist at Principal" here. At Principal®, we invest in what matters. And ...

These were not real job positions for Delta Air Lines. Further, any users who tried to find the positions outside of the false ads, such as with a Google search, could be led to dangerous scams. On ...

In the bustling world of business, customer support is an unsung hero that keeps the wheels turning and users smiling. As head of customer support, you're constantly balancing the need for ...

Organisations are spending money on the wrong type of training. So claims Zita Richardson, partner in the Liverpool-based soft skills consultancy Motivateme. “Good customer service is central to the ...

We're looking for passionate individuals with customer care experience in the travel industry and fluent in Italian and Mandarin language skills. If you thrive in a fast-paced, international ...