On Dec. 18, 2023, we reviewed several online advertisements that claimed Netflix was hiring for remote customer-service job positions that would pay up to $22 per hour.

The big healthcare provider is actively advertising for remote customer service jobs, which provide training, decent pay and benefits. The catch is that United Health wants people to work 40 hours ...

But when Shah saw that ChatGPT could respond to questions with intricate, lifelike responses, he knew it could fix the customer service hotline of his India-based e-commerce platform, Dukaan.