Customers and travel agents of Crystal Cruises can now file claims for money they believe the cruise line owes them at a new website, CrystalCruiseClaims.com. Crystal Cruises, which went bankrupt ...

Healy said it appears that Crystal Cruises has limited assets because it did not own its ships. Crystal passengers may have other recourses to recover funds available to them, the release notes.

The Crystal Cruises website now directs visitors to crystalcruiseclaims.com, where customers who had paid for travel can file a claim.

Crystal has launched a new website covering the itinerary details and onboard experiences across all of its brand extensions: Crystal Cruises, Crystal River Cruises, Crystal Yacht & Expedition ...

Similar to the compensation plan for Crystal's ocean ship guests, river cruise and expedition guests must book five cruises with the new Crystal to get the full credit.

What does this mean for passengers' bookings? Its website states that Crystal Cruises "continues to process refunds as quickly as possible.

The closure of Crystal Cruises' US offices comes after its pandemic-hit parent company, Genting Hong Kong, filed to wind up.