As AI reshapes customer service, many businesses risk losing the human touch that customers value most. Use cases for the still-developing metaverse are growing as the technologies that enable this ...

Apple today announced the launch of a Podcasts on the web feature, which works in Safari, Chrome, Edge, and Firefox on Macs, PCs, and other devices. Podcasts on the web allows users to search for, ...

When Shippensburg University sophomore Sara Joseph started using technology to interest more women in her major, she had no idea what kind of audience she would attract. The computer science student ...

In this week’s episode of the Computer Weekly Downtime Upload Podcast, Brian McKenna and Caroline Donnelly are joined by the publication’s investigations editor Bill Goodwin and reporter Sebastian ...