Starbucks announced a new code of conduct for its North American stores that reverses a 2018 policy that allowed nonpaying ...

A couple of years ago, I found myself unwittingly stepping into one of their “pickup-only” locations — a slightly dystopian ...

The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in ...

Starbucks is about to make visitors buy something to use the bathroom or get free water. Some workers say the plans might not ...

The condiment bar is coming back, and diners will get unlimited free refills of iced or hot coffee whether they’re rewards ...

Starbucks announced Monday that select "coffeehouse amenities" like free refills for in-customers and condiment bars are making a comeback.

Starbucks spokesperson Jaci Anderson said the new rules are designed to help prioritize paying customers. Anderson said most other retailers already have similar rules. "We want everyone to feel ...

If you want to hang out or use the restroom at Starbucks, you’re going to have to buy something. Starbucks said Monday it was ...

Starbucks is bringing back select "coffeehouse amenities" like free refills for in-customers and condiment bars in Michigan. Here's what to know.

Starbucks ended a 7-year-old policy that invited anyone to hang out in its stores or use its restrooms, regardless of whether ...

Starbucks says you can't use its Wi-Fi or restroom or hang out without a purchase. Here's why the rules are changing and what ...

Starbucks visitors must now buy something to sit in its cafes or use the restroom, reversing the chain's open-door policy ...